Gartner Research

Five Pragmatic Questions to Ask Potential DRaaS Providers

Published: 11 May 2016

ID: G00303012

Analyst(s): Ron Blair


IT disaster recovery is complex and consists of an overwhelming number of options. In addition to long-term strategic considerations, I&O leaders need to address near-term realities and must ask DRaaS providers five questions to minimize unexpected costs and ensure alignment with near-term DR goals.

Table Of Contents


  • Five Pragmatic Questions for the Potential DRaaS Provider
    • Question No. 1: RTO and RPO Service Levels
    • Question No. 2: Onboarding Process
    • Question No. 3: Service Provider's Restore Experience
    • Question No. 4: Guarantee of Resources When Needed
    • Question No. 5: Security
  • Bottom Line

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