Gartner Research

Refresh Outdated IT Procurement Policies to Accelerate Technology Innovation and Govern Bimodal IT

Published: 19 May 2016

ID: G00299298

Analyst(s): Stewart Buchanan

Summary

IT and technologies for digital business must be sourced and bought in compliance with policy, but obstructive policies risk rejection. How procurement leaders communicate and implement procurement policy for bimodal IT is critical to acquiring technology innovation and enabling growth.

Table Of Contents
  • Impacts

Analysis

  • Policy Wording Is Not the Challenge
  • Procurement Is Vital to Corporate and Technology Strategies

Impacts and Recommendations

  • Outdated IT procurement policies that seem irrelevant to digital business leaders expose complex strategic software and technology service agreements to waste and even fraud
  • IT procurement policies that impede business objectives diminish the ability and influence of the technology procurement leaders who are expected to enforce them
  • Unlike many corporate procurement policies, IT procurement policies are not written by communication professionals, so technology procurement leaders often fail to articulate the business value, or to engage stakeholders and suppliers to confirm the value

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