Gartner Research

How CSP CIOs Can Manage the Demands of Business Unit IT

Published: 19 May 2016

ID: G00298143

Analyst(s): Neil Osmond , Mentor Cana , Monica Zlotogorski

Summary

CSP business units are taking more responsibility for technology investment, because they often see IT as being too slow and restrictive to enable exploration of adjacent markets and new business models. CSP CIOs can leverage this research to embrace effective co-creation with business leaders.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Embrace BU IT, Maintaining a Balance Between Allowing Business Units to Act Fast While Minimizing Risks to IT Integrity
    • Benefits of BU IT
    • Challenges With Business Unit IT
  • Managing and Dealing With BU IT
    • Increase Collaboration Between Top Technology and Business Leaders
    • Implement a Balanced IT Funding Governance
    • Transform IT for Utmost Agility
    • Build a Best-Practice Collaborative (IT and BU) IT Team
    • Implement a Clear and Balanced IT Sourcing Strategy

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