Gartner Research

Market Insight: Banking and Securities Industry Playbook — Six Steps TSPs Must Take Now to Address Fintech

Published: 24 May 2016

ID: G00307781

Analyst(s): Rajesh Kandaswamy


Fintech can be a black swan event in banking and securities, threatening technology and service providers, along with their clients. Scant attention of TSPs makes them defenseless, while missing opportunities. TSPs' business unit leaders should take these six steps now and adjust their strategies.

Table Of Contents


Background and Context

  • Industry Increases Bimodal Responses While Responding to Fintech
  • TSPs Are Not Keeping Up With Their Clients in Dealing With Fintech

The Impact

  • Impact to Segmentation Strategy
    • Step 1: Determine the Extent of Fintech Activity Relevant to Your Segments
    • Step 2: Understand the Defensive and Offensive Responses of Companies
    • Step 3: Adjust Your Segmentation Strategy
  • Impact to Product Strategy
    • Step 4: Determine the Relevance of Your Product in the Value Chain of the Challengers
    • Step 5: Identify Differences in Customer Needs and Consumption Patterns
  • Step 6: Adjust Your Product Strategy


Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.