Gartner Research

Market Guide for Retail Workforce Management Applications

Published: 26 May 2016

ID: G00300408

Analyst(s): Kelsie Marian , Sam Grinter


The market for retail workforce management is fragmented and continues to evolve due to trends related to consumerization and digital business. This document guides retail CIOs through the market landscape, and helps identify what type of solution is most suitable for their specific requirements.

Table Of Contents

Market Definition

Market Direction

Market Analysis

Representative Vendors

  • Ceridian
    • Dayforce HCM
  • De Vries WFM
    • R&R Workforce Management Suite
  • Infor
    • Infor Workforce Management
  • JDA Software
    • JDA Workforce Management
  • Kronos
    • Workforce Central
    • Workforce Ready
  • Reflexis Systems
    • Workforce Manager, Task Manager, StoreWalk, StorePulse, Time and Attendance, and Advanced Analytics and Reporting
  • Sisqual
    • Sisqual Workforce Management
  • WorkForce Software
    • EmpCenter
    • EmpLive
  • Workplace
    • Workplace

Market Recommendations

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