Gartner Research

Critical Capabilities for Managed Mobile Services, Europe

Published: 31 May 2016

ID: G00293894

Analyst(s): Eric Goodness , Katja Ruud


This research evaluates nine service providers on six critical capabilities across four use cases for their ability to provide managed mobile services. Sourcing managers should use this research to inform the provider selection process.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Deutsche Telekom
    • DMI
    • Fujitsu
    • Hewlett Packard Enterprise
    • IBM
    • Orange
    • Tangoe
    • Telef√≥nica
    • Vodafone
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Sourcing and Logistics Management
    • Mobile Service Management
    • Device and System Management
    • App and Collaboration Management
    • Security and Content Management
    • Program and Financial Management
  • Use Cases
    • Secure Access to Information
    • Resource and Cost Visibility and Control
    • Mobility Outsourcing
    • Business Extension and Transformation

Inclusion Criteria

  • Critical Capabilities Rating

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