Gartner Research

Market Trends: CSPs Experiment With New Business Models for Digital Services

Published: 31 May 2016

ID: G00296096

Analyst(s): Gyanee Dewnarain


Nimble competitors are using digital technologies and processes to disrupt communications service providers' business models. In order to succeed in the digital world, CSP business unit leaders should identify and experiment with innovative business models.

Table Of Contents


  • Implications for CSPs

Market Trend

  • CSPs Use the Platform Business Model in in IoT and Big Data
    • The AT&T M2X Platform
    • SKT ThingPlug IoT Platform
    • The Orange Datavenue Platform
  • CSPs Use the Marketplace Model for Cloud Application Services, IoT and E-Commerce
    • CSP SaaS Marketplaces
    • CSP IoT Marketplaces
    • CSP E-Commerce Marketplaces
  • CSPs Enable Enterprises to Deliver Outcome-Based Business Models in IoT
    • Role of CSPs in the Outcome-Based Business Model of Enterprise
    • Vodafone Partner With BMW and Sixt for the DriveNow Pay-per-Ride Solution
    • DT and SAP Partner to Enable Outcome-Based Business Model for the Hamburg Port Authority

Vendors to Watch

  • SKT's Platform Business Model
    • Outcome-Based Business Model

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