Gartner Research

Peregrine's Remedy Buy to Give It CSD Dominance

Published: 25 June 2001

ID: G0098989

Analyst(s): Kris Brittain, Ronni Rosenstein , Donna Scott


Peregrine Systems believes it needs to protect itself from larger competitors in the customer relationship management (CRM) and enterprise resource planning (ERP) markets. Its renewed interest in the IT service desk software market could spell doom for the smaller consolidated service desk (CSD) vendors.

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