Gartner Research

A Digital Commerce Vision for U.S. Healthcare Payers

Published: 02 June 2016

ID: G00308358

Analyst(s): Constance Sjoquist

Summary

U.S. healthcare payer CIOs have begun to recognize the potential of digital commerce. Trends in online health purchasing provide the insight to envision an expansive digital commerce future in which their organizations will compete and cooperate with their suppliers, partners and competitors.

Table Of Contents

Analysis

  • The Future Shape of the Digital Commerce Ecosystem for U.S. Healthcare Payers
    • Government Is Shaping the Digital Commerce Ecosystem for U.S. Healthcare Payers
    • Consumers Are Shaping the Digital Commerce Ecosystem for U.S. Healthcare Payers
    • New Healthcare Business Models Are Shaping the Digital Commerce Ecosystem for U.S. Healthcare Payers
    • Retailers Are Shaping the Digital Commerce Ecosystem for U.S. Healthcare Payers
    • Technology Is Shaping the Digital Commerce Ecosystem for U.S. Healthcare Payers
  • Approach for Payers to Evolve Toward Enterprise Digital Commerce
    • Payer as Proprietor of a Digital Commerce Health Solution
    • Payer as Partner in a Digital Commerce Health Alliance
    • Payer as Participant Within a Digital Commerce Health Ecosystem
  • A Vision of a Digital Commerce Ecosystem for Healthcare Payers
    • Action Plan: Build Digital Commerce Model Scenarios

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