Gartner Research

Survey Analysis: Utilities Are on Solid Ground With IT/OT Integration

Published: 02 June 2016

ID: G00304159

Analyst(s): Randy Rhodes


In 2015, Gartner surveyed 359 organizations to assess their priorities and results for alignment and integration of IT applications with operational technology systems. This research dives deeper to discover that utilities lead other industries when integrating IT and OT.

Table Of Contents

Survey Objective

Data Insights

  • Management of IT and OT
  • Alignment of IT/OT Systems
    • Definition
    • Resourcing Options for Alignment
    • Importance of Benefits From Alignment
    • Performance Against Goals
    • Challenges to Alignment
  • Integration of IT/OT Systems
    • Definition
    • Resourcing Options for Integration
    • Benefits of IT/OT Integration
    • Goals Targeted for Integration
    • Performance Against Goals for Utilities
  • Goal Shortfalls
    • Challenges to IT/OT Integration at Utilities
  • Overall Conclusions
  • Methodology
    • Country Breakdown
    • Industry Breakdown
    • Roles Interviewed
  • Definitions

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