Gartner Research

Everything You Know About SaaS Security Is Wrong

Published: 07 June 2016

ID: G00299746

Analyst(s): Jay Heiser


SaaS buyers often waste time and opportunity trying to avoid security failures that never happen. If properly organized, security teams and IT procurement staff can help organizations take advantage of SaaS, while ensuring business goals for confidentiality, integrity and availability are addressed.

Table Of Contents
  • Key Challenges



  • The SaaS Customer Experience Is Affected by Service Provider Maturity
  • Identify and Control the Risks That Are Most Likely to Negatively Impact Your Use of SaaS
    • Sensitive Data Placed in Unapproved Services
    • Authorized Users Misusing Cloud-Based Data
    • Stolen Credentials
    • Unrecoverable Data Loss and Service Shutdown
    • Cloud Compromise ("Cloud Hacking")
  • Conclusion

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