Gartner Research

How to Implement the Hierarchy of Supply Chain Metrics: Next Steps

Published: 10 June 2016

ID: G00304635

Analyst(s): Debra Hofman


Implementing the Hierarchy of Supply Chain Metrics involves changes to metrics, processes, tools, people and governance structure. This research outlines steps that center-of-excellence leaders can take to make these changes.

Table Of Contents
  • Key Challenges



  • Develop a Plan
  • Define Current- and Future-State Metrics
  • Embed the Metrics in the Right Processes
  • Define the Technologies Required
  • Manage the Change
  • Design the Governance Structure
  • Start With a Pilot
  • Conclusion

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.