Gartner Research

Effective Communications for Supply Chain Leaders: A Practical Guide to Stakeholder Management

Published: 10 June 2016

ID: G00302406

Analyst(s): Pam Fitzpatrick

Summary

CSCOs, COE leaders and other senior supply chain executives rarely succeed alone. They need stakeholders — from inside and outside the supply chain organization — to take part in delivering the right results. Improve your initiative's likelihood of success by formalizing stakeholder management.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Identify All Stakeholders and Their Level of Authority
    • Techniques to Prevent Overlooking Stakeholders
    • Techniques to Prevent Targeting Too Many Stakeholders
    • Techniques to Prevent Misinterpreting a Stakeholder's Authority
  • Assess Stakeholder Engagement
  • Segment Stakeholders to Identify the Best Management Tactics

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