Gartner Research

Healthcare Supply Chain Best Practice Series: Intermountain Saves $24 Million by Embracing Standardization

Published: 14 June 2016

ID: G00303100

Analyst(s): Eric O'Daffer , John Johnson


After several attempts to reduce clinical commodity product variations during a period of two decades, Intermountain Healthcare's supply chain leaders raised the initiative to the C-suite and embedded it in the culture of the organization. Standardizing is driving economic value and culture changes.

Table Of Contents
  • Key Challenges



  • Executive Buy-In Is Critical to the Successful Deployment of a Standardization Program
  • Data Analytics With Alignment to Clinicians Was the Critical Next Step in the Journey
  • Solid Communication Is Crucial to Orchestrating Change Management and Clinical Buy-In
  • Senior Leadership, Data Analytics Aligned With Clinical Users and Marketing Communications Led to Short-Term Success and a Platform for Future Achievements
  • Standardization Is a Multiyear Project

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