Gartner Research

Ten Ideas for Business Cost Optimization in the Age of Digital Business

Published: 17 June 2016

ID: G00309148

Analyst(s): John P. Roberts


We highlight 10 major opportunities for CIOs to exploit information technology to maximize business outcomes through increased digitalization of business processes, information delivery and innovative business models.

Table Of Contents
  • Key Challenges



  • Use These 10 Ideas as a Checklist to Ensure That Your Enterprise Is Exploring Business Cost Optimization in the Age of Digital Business
    • No. 1: Digitalization of Business Processes
    • No. 2: Continuous Improvement Culture
    • No. 3: Customer Self-Service
    • No. 4: Improving Business Efficiency Through Analytics
    • No. 5: Improving Data Management
    • No. 6: Process Automation (Robotics)
    • No. 7: Improving Asset Management
    • No. 8: Supply Chain Optimization
    • No. 9: Improving Inventory Management
    • No. 10: Business Process Outsourcing
  • Recognize and Overcome the Barriers That Prevent the IT Organization From Contributing More to Digital Initiatives
  • Embrace Collaborative Digital Leadership Supported by the Appropriate Business and Technology Skills

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