Gartner Research

Hype Cycle for Life Insurance, 2016

Published: 24 June 2016

ID: G00308393

Analyst(s): Kimberly Harris-Ferrante

Summary

The pace of change in the life insurance industry is accelerating as insurers adopt new technologies to support e-commerce, decisioning and customer interaction. It is imperative that CIOs guide their business partners through these complex and changing technology markets.

Table Of Contents

Analysis

  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Genomics
    • Algorithmic Business
    • Smart Machines
    • Predictive Underwriting Solutions
    • Data Exchange Gateways
    • Roboadvisors
    • Insurance Exchanges
    • Real-Time Operational Intelligence
    • Customer Experience Management
  • At the Peak
    • Case Management Solutions
    • Fraud Analytics
    • Digitalization
    • Next-Generation Portals
    • Agency CRM SaaS
    • Big Data
    • Wearables
    • Life Insurance Policy Administration/Management SaaS
    • Advanced Analytics Solutions
  • Sliding Into the Trough
    • Agent Collaboration Tools
    • Insurance Data Models
    • Customer Communications Management Solutions
    • Distribution Management Solutions
    • Life Insurance Closed-Book BPO
    • Social Media
    • Product Configurators
    • Cloud Computing
    • BPM Suites
    • Tele-underwriting Platforms
    • Mobile Agent Applications
  • Climbing the Slope
    • Sales Force Automation
    • Automated Underwriting Solutions
    • E-Apps for New Business
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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