Gartner Research

Forecast: IT Services, Worldwide, 2014-2020, 2Q16 Update

Published: 24 June 2016

ID: G00299272

Analyst(s): Kathryn Hale, Tina T. Tang, Allie Young, Cathy Tornbohm , Gianluca Tramacere, Susanne Matson , Helen Huntley , Twiggy Lo , Julie Short, Fred Ng, TJ Singh , Christine Tenneson , Sid Nag , Gregor Petri , Lai-ling Lam , Jacqueline Heng, Dean Blackmore , Susan Tan , Arup Roy , Misako Sawai , Rajesh Kandaswamy


The worldwide IT services market will reach $898 billion in 2016, growing 4.8% in constant currency in 2016, or 4.7% in U.S. dollars. With outsourcing contributing 57% of market growth in constant currency, the market will reach $1.1 trillion in 2020.

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