Gartner Research

Supply Chain Guide to Metrics Hierarchies for Manufacturers and Distributors

Published: 21 June 2016

ID: G00308503

Analyst(s): Debra Hofman


Too many metrics, inconsistent definitions and functional silos leave many companies unable to propel their supply chain performance forward. Supply chain centers of excellence should use this research to define and implement the supply chain metrics that matter.

Table Of Contents


  • Define and Align Three Levels of Supply Chain Metrics

Research Highlights

  • Supply Chain Metrics Dashboard for the Chief Supply Chain Officer (CSCO)
  • The Hierarchy of Supply Chain Metrics
    • The Hierarchy of Supply Management Metrics
    • The Hierarchy of Manufacturing Metrics
    • The Hierarchy of Logistics Metrics

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