Gartner Research

Use Serialization to Enhance Your End-to-End Supply Chain Visibility and Traceability

Published: 30 June 2016

ID: G00308023

Analyst(s): Christian Titze , Andrew Stevens


Supply chain leaders often take a narrow view of the potential business benefits of serialization. This research explores broader opportunities to leverage serialization capabilities, beginning with end-to-end supply chain visibility and, ultimately, traceability.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Many technology and supply chain leaders assigned with serialization and/or traceability initiatives lack a complete understanding of the functionality and benefits of mass serialization, gating their ability to influence broader value chain adoption
  • Short-term compliance or functional execution milestones across specific industries are the primary or sole drivers for decisions to deploy serialization capabilities, leading supply chain leaders to overlook the longer-term benefits such as supply chain integration, stakeholder interconnectivity and potential ROI opportunities
  • Existing enterprise application suites such as ERP, dedicated logistics and transportation suites and QMS, while sharing common datasets incorporated through serialization architectures, do not offer multienterprise visibility or traceability, often driving serialization leaders to build capabilities such as "track and trace" and "verification and authentication" in a separate application layer

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