Gartner Research

Hype Cycle for IT Infrastructure Availability and Performance Management, 2016

Published: 30 June 2016

ID: G00290471

Analyst(s): Sanjit Ganguli , Gary Spivak


I&O leaders are faced with an array of decisions about which IT infrastructure planning, monitoring and analytics tools to deploy in their environments. They should use this Hype Cycle to construct a strategy and to set expectations when investing in these technologies.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Algorithmic IT Operations (AIOps) Platforms
    • Dynamic Optimization Technology
    • Digital Experience Monitoring
    • Wireless Network Monitoring
  • At the Peak
    • DevOps
  • Sliding Into the Trough
    • Unified Communications Monitoring
    • Capacity-Planning and Management Tools
    • Virtual Desktop Infrastructure Monitoring
    • Network Performance Monitoring and Diagnostics Tools
    • Cloud Management Platforms
  • Climbing the Slope
    • Application Performance Monitoring Suites
    • IT Infrastructure Monitoring
    • IT Service Alerting
    • IT Event Correlation and Analysis Tools
  • Entering the Plateau
    • Network Fault Management
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.