Gartner Research

Hybrid ERP Demands a Different Approach to Managing Customizations

Published: 04 July 2016

ID: G00296309

Analyst(s): Satya Devata, Christian Hestermann

Summary

As organizations adopt postmodern hybrid ERP strategies, the complexity of managing customizations increases. ERP leaders must understand how to manage customizations, in both their on-premises and SaaS ERP applications, and ensure that citizen developers are involved in managing them.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Adjust Existing Customization Management Practices for Hybrid ERP Environments
  • Develop a Central Customization Inventory to Assess the Extent and Impact of Customizations
  • Include and Support Citizen Developers in Customization Life Cycle Management

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.