Gartner Research

Best Practices for Choosing an Asset Management Service Provider

Published: 05 July 2016

ID: G00298823

Analyst(s): Nicole Foust

Summary

Asset-intensive organizations regularly invest in asset management process improvement and the technology to support it. These initiatives often require engaging with an experienced external service provider. Gartner has created a set of recommendations for CIOs to support the selection process.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Choose an Asset Management Service Provider With the Right Balance of Process Expertise, Product Knowledge and Industry Experience to Match the Scope and Scale of the Project
    • Process Expertise
    • Product Knowledge
    • Industry Experience
  • Ensure the Provider Has a Methodology for Measuring the Business Benefits of the Project and Can Demonstrate Clear Value, While Also Delivering Overall Project Management Acumen
  • Analytics, Cloud, the Internet of Things and Mobility Are Increasingly Important Elements of Asset Management Projects, So Choose a Service Provider With the Relevant Technology Experience

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