Gartner Research

Hype Cycle for Unified Workspaces, 2016

Published: 06 July 2016

ID: G00302672

Analyst(s): Federica Troni , Nathan Hill


Unified workspaces involve the secure and contextual delivery of diverse applications and data to end users. The technologies in this Hype Cycle represent the future state of user-centric computing, increasingly augmented by machine learning, and are a vital foundation of the digital workplace.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • On the Rise
    • Bots
    • Peer-to-Peer IT Support
    • Omnichannel Apps
    • Bring Your Own Thing
    • Conversational User Interfaces
    • EMM Management of PCs
    • Unified Endpoint Management
    • Virtual Personal Assistants
    • Virtual Mobile Infrastructure
  • At the Peak
    • Smart Apps
    • Cloud Application Virtualization
    • Develop Your Own App
    • Digital Dexterity
    • Workspace Aggregators
    • Desktop as a Service (DaaS)
    • Bring Your Own App (BYOA)
  • Sliding Into the Trough
    • Server-Side Client Graphics
    • Cloud Office
    • Image Layering
    • IDaaS
    • Apps
    • Personal Cloud
    • Enterprise Mobility Management Suites
  • Climbing the Slope
    • Virtual Desktop Infrastructure
    • BYOD
  • Entering the Plateau
    • EFSS
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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