Gartner Research

Hype Cycle for the Digital Workplace, 2016

Published: 06 July 2016

ID: G00308587

Analyst(s): Paul Miller , Matthew Cain


Digital workplace leaders must creatively balance the needs of individuals and teams against those of the organization. Consult this Hype Cycle when selecting technologies and approaches that progressive organizations are deploying to harness the power of their workforce.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Bots
    • Peer-to-Peer IT Support
    • Worker Engagement Platform
    • Workstream Collaboration
    • Digital Ethics
    • Embedded Analytics
    • Workplace Ethnography
    • Human Augmentation
    • Personal Analytics
    • Smart Workspace
    • Consumer Wellness at Work
    • Virtual Personal Assistants
    • Collaborative Work Management
    • Cognitive Computing
    • Proactive Search
  • At the Peak
    • Digital Dexterity
    • Enterprise Social Graph
    • Internet of Things
    • Mobile Event Management
    • Bring Your Own App (BYOA)
  • Sliding Into the Trough
    • Cloud Office
    • Citizen Developers
    • Speech Analytics
    • Augmented Reality
    • Apps
    • Personal Cloud
    • Gamification
  • Climbing the Slope
    • Enterprise Social Networking Applications
    • Crowdsourcing
    • BYOD
  • Entering the Plateau
    • EFSS
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.