Gartner Research

Forecast Analysis: Consumer Communications Services, Worldwide, 2Q16 Update

Published: 14 July 2016

ID: G00300416

Analyst(s): Stephanie Baghdassarian , Amanda Sabia , Neha Gupta , Anthony Mullen , Derek O'Donnell


Consumer spending on communications services will grow at a compound annual growth rate of 1.9% through 2020, reaching $1.09 trillion. Changing assumptions around consumer VOD usage behavior have increased fixed broadband spending growth by 0.1% to 2.7% from 2015 through 2020 compared with 1Q16.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

  • Changes Made in the 2Q16 Forecast Update and Analysis
  • 2Q16 Forecast

Market Impact

  • Global Market
  • Regional Markets
    • Mature Markets
    • Developing Emerging Markets
    • Emerging Markets
    • North America and China


  • CSP Pricing Strategies
  • Consumer Purchase Preferences and Usage Behavior
    • Fixed Network Services — Broadband

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