Gartner Research

Establish Governance of External APIs to Avoid Unpleasant Surprises

Published: 22 July 2016

ID: G00308763

Analyst(s): Mark O'Neill


Organizations increasingly rely on external APIs for services that include digital marketing, payments, mobile push notifications and maps. However, API consumers may be subject to surprises such as unpredictable billing and versioning. This guide helps CTOs avoid these problems.

Table Of Contents
  • Key Challenges



  • Establish Governance for External API Usage
  • Use API Mediation to Simplify the Use of External APIs and Provide Greater Flexibility and Control
  • Incentivize API Consumers to Register Their External APIs in an API Catalog
  • Create an Independent Dashboard and Audit Trail of API Metrics
  • Leverage API Consumer Communities to Harness Existing Experience to Your Advantage

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