Gartner Research

Hype Cycle for the Telecommunications Industry, 2016

Published: 22 July 2016

ID: G00290564

Analyst(s): Gyanee Dewnarain

Summary

Digital transformation is disrupting every element of the telecommunications industry value chain. This Hype Cycle identifies the key tools, systems, methodologies and solutions that communications service providers need to embrace to stay relevant in a digital environment.

Table Of Contents

Analysis

  • What You Need to Know
  • The Hype Cycle
    • CSPs' Products and Services
    • CSPs' Customers
    • CSPs' Competitors
    • CSPs' Internal Organization
    • Key Movements and Observations
    • Innovation Trigger
    • Peak of Inflated Expectations
    • Trough of Disillusionment
    • Slope of Enlightenment
  • The Priority Matrix
    • Short- to Medium-Term Opportunities
    • Medium- to Long-Term Opportunities
  • Off the Hype Cycle
  • On the Rise
    • Omnichannel Apps
    • IoT Business Solutions
    • 5G
    • Platform Business Models
    • Bimodal IT
    • IoT Platform
    • IoT Services
  • At the Peak
    • Customer Journey Analytics
    • eSIM
    • Minimum Viable Product for Enterprise
    • CSP Anonymized Data Services
    • CSPs as Cloud Service Brokerages
    • Smart City Framework
    • Cybersecurity
    • Managed Mobility Services
    • Web Real-Time Communications
    • Big Data
    • DevOps
    • Digital Commerce
    • Open APIs
  • Sliding Into the Trough
    • Hybrid Cloud Computing
    • Advanced Metering Infrastructure
    • Innovation Management
    • Managed Machine-to-Machine Communication Services
    • Digital Wallets
    • CSP Network Function Virtualization
    • Software-Defined Networking
    • Telecom Analytics
    • Voice Over Wi-Fi
    • Mobile Health Monitoring
  • Climbing the Slope
    • Customer Self-Service Suites
    • Direct CSP Billing
    • Internet Video
    • Crowdsourcing
    • Unified Communications and Collaboration
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.