Gartner Research

How to Evaluate Google Apps for Work Versus Microsoft Office 365

Published: 25 July 2016

ID: G00308706

Analyst(s): Achint Aggarwal , Jeffrey Mann


Many organizations evaluating Google Apps for Work and Microsoft Office 365 have difficulty developing comparison criteria. Here, we present a model for IT leaders comparing these two cloud office systems.

Table Of Contents
  • Introduction
  • Creating an Evaluation Model
  • Suggested Evaluation Criteria
    • Economics
    • Appetite for Change
    • Hybrid Services
    • Fit for Purpose
    • Mobility
    • Third-Party Resources
    • Stack Commitment
    • Transparency and Reporting
    • Regulatory Compliance
    • Contracting and Licensing
    • Data Location
    • Administrative Burden
  • Areas of Commonality
    • Vendor Commitment
    • Change Management
    • Support
    • Service-Level Agreements
    • Reliability
    • Directory Integration/Single Sign-On
    • Data Migration
  • Conclusion

Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.