Gartner Research

Demand Forecasting Leads the List of Challenges Impacting Customer Service Across Industries

Published: 25 July 2016

ID: G00303144

Analyst(s): Steven Steutermann

Summary

The importance of forecasting and order management on customer service performance is an age-old issue. Demand planning and customer service leaders can use this research to prioritize investment and build the business case for improvements in forecasting and order management.

Table Of Contents
  • Key Challenges

Introduction

Analysis

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