Gartner Research

Invest Implications: 'Key Terms to Negotiate in SAP Cloud Service Agreements to Reduce Unanticipated Indirect Costs and Risks'

Published: 25 July 2016

ID: G00314819

Analyst(s): Adam Woodyer


Recently introduced changes to SAP cloud contracts bring some incremental entitlements to customers, but also create some risk that SAP could reduce functionality or change policies in the future. While this will not impact near-term cloud momentum, it bears monitoring, given the potential risks.

Table Of Contents

Company Impact

Investment Implications

What to Watch

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