Gartner Research

Select Business-Relevant Software Asset Management Metrics to Demonstrate the Business Value of SAM

Published: 26 July 2016

ID: G00308483

Analyst(s): Hank Marquis, Victoria Barber, Stewart Buchanan

Summary

Many IT leaders produce metrics that don't show the business value of their software asset management efforts. Learn how to select the metrics that demonstrate the value of SAM to stakeholders across multiple domains.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Review and Categorize Your SAM Metrics as Internal or External
    • Measure How SAM Impacts Digital Business Initiatives
  • Select and Report Metrics Based on Stakeholder Needs
    • Providing a Contextual Understanding of SAM Value
  • Drive SAM Maturity to Enable Relevant Reporting
    • Develop the Maturity of Your Metrics to Continue to Justify Resources
  • Communicating Your Metrics

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