Gartner Research

Use the Right Metrics in the Right Way for Enterprise Agile Delivery

Published: 28 July 2016

ID: G00309193

Analyst(s): David Norton, Bill Swanton

Summary

As application leaders scale agile development and DevOps to efforts requiring many teams, they struggle to find the right metrics to track their progress. Our research shows that a minimalist combination of dashboard metrics at the product level and diagnostic metrics at the team level works best.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Use Metrics to Identify Trends in Customer Value, Velocity, Quality and Organizational Effectiveness
  • Use a Minimum of Dashboard Metrics to Track Progress Toward Objectives, Not to Compare Team or Individual Performance
  • Let Teams Select Their Own Diagnostic Metrics to Diagnose Problems and Improve Performance
  • Track Product Metrics at the Epic Level or Higher, Reserving Metrics Based on Stories for Team-Based Use

Case Study

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