Gartner Research

Three Ways to Focus the Mission of Your Supply Chain Center of Excellence

Published: 04 August 2016

ID: G00310122

Analyst(s): Ken Chadwick , Jennifer Loveland


Centers of excellence provide dedicated resources for supply chains to drive new capabilities and value into the supply chain. But they must be focused to gain traction and achieve results. This research outlines what supply chain leaders can do to focus the mission of their COEs.

Table Of Contents
  • Key Challenges



  • Focus the Intent of the Center of Excellence
    • Identify a Clear Problem or Opportunity Statement
    • Clarify the Statement of Intent
  • Clarify the Operating Boundaries of the COE by Defining the Scope and Scale of Their Mandate
    • Define the Scale at Which the Center of Excellence Will Work
  • Define How the COE Will Impact the Supply Chain

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.