Gartner Research

Case Study: Tata Communications CIO Takes a Co-creation Approach to Achieving IT Cost and Value Optimization

Published: 04 August 2016

ID: G00311167

Analyst(s): Neil Osmond, Kamlesh Bhatia

Summary

Like many globally distributed enterprises, Tata Communications' IT spending was suboptimal, with duplicated and redundant efforts spread across multiple business units. The Global CIO took the initiative to maximize business outcomes by inculcating a collaborative approach to IT investment.

Table Of Contents

Analysis

  • Working From the Top-Down and the Bottom-Up
  • Co-creating to Deliver Business Value

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