Gartner Research

The Top 10 Business Trends for Government in 2016

Published: 11 August 2016

ID: G00311615

Analyst(s): Bettina Tratz-Ryan , Rick Howard , Cathleen Blanton , Rick Holgate, Neville Cannon


Gartner's 2016 top business trends for government describe how public-sector organizations can harness the transformative power of digital change. This research helps CIOs connect the value of IT investments to business drivers that impact government performance in the digital era.

Table Of Contents


  • Overview
  • Evolving Civil Service
  • Citizen Experience Management
  • Insight-Driven Workforce
  • Frictionless Processes
  • Multijurisdictional Consortia
  • Institutional Agility
  • Partner Ecosystems
  • Community Resilience
  • Digital Leadership
  • Sustainable Cybersecurity

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