Gartner Research

Market Guide for Client Management Tools

Published: 11 August 2016

ID: G00302149

Analyst(s): Terrence Cosgrove , Rich Doheny


Client management tools are critical to manage PCs and Macs. Infrastructure and operations leaders must understand the long-term client and device management trends and the current market dynamics to select the appropriate vendor.

Table Of Contents

Market Definition

Market Direction

  • Continued Decline of Windows Applications
  • Continuously Updated OS Platforms Lead to New Management Approaches
  • Client Management Tools as a Service
  • Three Waves to Unified Endpoint Management
  • Self-Service Becomes the Default for End-User Services
  • Managing Access to Local and SaaS Applications

Market Analysis

  • Unified Endpoint Management: Tying Together CMT and EMM
  • Client and Server Management
  • Advanced Mac Management
  • Security and Compliance
  • Ease of Deployment and Use
    • Large Global Enterprise

Representative Vendors

  • Accelerite
  • BMC
  • CA Technologies
  • ConnectWise
  • Dell Software
  • FileWave
  • Heat Software
  • IBM
  • JAMF Software
  • Kaseya
  • Landesk
  • ManageEngine
  • Matrix42
  • Micro Focus
  • Microsoft
  • Symantec
  • Tanium
  • Verismic Software
  • VMware

Market Recommendations

Gartner Recommended Reading

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