Gartner Research

Build Alliances to Thrive in Business Ecosystems

Published: 15 August 2016

ID: G00314260

Analyst(s): Remi Gulzar

Summary

Digitalization forces enterprises to revisit their alliances. New alliances will be forged under criteria that drive collaboration. CIOs must be able to conceive, build and orchestrate diversified approaches to using the business ecosystems, platforms and alliances a digital agenda requires.

Table Of Contents
  • Key Question
  • Opportunities and Challenges
  • How This Report Will Help

Foreword

  • Acknowledgments

Executive Summary

  • Leading enterprises in business ecosystems regularly review their alliances on purpose served and outcomes achieved
  • Leading enterprises apply trust and control measures to capture benefits from their alliances
  • Successful CIOs orchestrate alliances to achieve business outcomes

Leading enterprises in business ecosystems regularly review their alliances on purpose served and outcomes achieved

  • Digital business disrupts current practices
  • Business ecosystems and platforms are the new reality
  • Alliances in business ecosystems are based on four engagement archetypes
  • Characteristics that define alliances in business ecosystems

Leading enterprises apply trust and control measures to capture benefits from their alliances

  • Alliances are determined by their contribution to business outcomes
  • Alliances in business ecosystems contribute to innovation
  • Ecosystem and platform governance safeguards business outcomes
  • Alliances apply trust and control to drive execution and value

Successful CIOs orchestrate alliances to achieve business outcomes

  • Use the digital alliance framework to determine your alliance strategy
  • Orchestrate alliances to rebalance against opportunities
  • Measure and evaluate alliance performance in business ecosystems
  • Use the digital alliance framework to find your new alliance
  • Conclusion

Appendix: Case Studies

  • China Mengniu Dairy engages global partners to achieve digital transformation
  • GE Digital collaborates with partners to drive growth and expand the digital ecosystem
  • Kone engineers a digital strategy while building alliances
  • Salesforce fosters innovation through a single business partner model
  • VGZ drives efficiencies among healthcare providers

Further Reading

  • Related content
  • Gartner Executive Programs reports
  • Core research
  • Books
  • Articles

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