Gartner Research

How to Reduce Functionality to Improve User Experience

Published: 17 August 2016

ID: G00276825

Analyst(s): Magnus Revang


As organizations become burdened by maintaining functionality, application leaders are shifting focus from feature quantity to feature quality in order to better meet user and business needs. A strategy for removing functions will free up time and effort as well as improve user experience quality.

Table Of Contents
  • Key Challenges



  • Remove Functions Used by Few Users or That Offer No Business Value
    • Strategy for Removing
  • Compartmentalize Functions Used by Different User Groups or in Different Contexts
    • Strategy for Compartmentalizing
  • Reframe Functions That Serve Similar User Needs
    • Strategy for Reframing

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