Gartner Research

What CIOs Need to Know About Cloud Computing Roles and Competencies

Published: 18 August 2016

ID: G00310409

Analyst(s): Donna Scott


Cloud computing is flourishing as a style of computing for both new and renovated applications. As with most new things, successful implementation requires new roles and competencies. This research arms the CIO with the people requisites to effectively leverage cloud computing.

Table Of Contents
  • Key Challenges


  • Why CIOs Need to Better Understand Cloud Roles and Competencies
    • Cloud Services Are Technical Services, Not Business-Facing IT Services


  • Start by Establishing a Cloud Strategy and Architecture Group (CSAG)
  • Implement New Cloud Product Manager Roles for Standard Preconfigured Components
  • Invest in Cloud Platform Product Management and Delivery When Building an Internal Private Cloud
  • Recognize the Critical Role That IT Finance Plays

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