Gartner Research

Competitive Landscape: Digital Multichannel IT Solutions for CSPs, Worldwide, 2016

Published: 19 August 2016

ID: G00298969

Analyst(s): Martina Kurth


Examining eight vendors tackling CSP pain points for catalog-centric quote-to-order-to-install solutions to enable digital multichannel business, operational and technology transformation, Gartner advises technology and service provider strategic planners and CIOs on their digital IT strategy.

Table Of Contents


  • Market Analysis
  • The Shifting CIO Sourcing Model
  • Main Implementation Drivers
  • Positioning and Definition
  • Competitive Situation and Trends
  • Evolution of the Market
  • Market Players
  • The Future of Competition
    • Additional Vendors
  • Competitive Profiles
    • Amdocs
    • Comptel
    • Ericsson
    • Etiya
    • Netcracker
    • New Energy Group
    • Oracle
    • Sigma Systems
  • References and Methodology

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