Gartner Research

Market Guide for Digital-Business-Ready POS Applications for Tier 2 Midsize Multichannel Retailers

Published: 22 August 2016

ID: G00302597

Analyst(s): Joanne Joliet , Miriam Burt


In the next two to five years, retail CIOs must implement a digital-business-ready point of sale in the context of a digital business strategy that focuses on enhancing customers' lifestyles.

Table Of Contents

Market Definition

Market Direction

Market Analysis

  • Application Architecture and Platforms
  • Functionality
  • Trust

Representative Vendors

  • Aptos
  • Cegid
  • comerzzia
  • Demandware
  • Manhattan Associates
  • NetSuite
  • Retail Pro International
  • Starmount
  • Application Architecture
  • POS Implementations in and Across the Channels
  • Execution of Cross-Channel Customer Processes at POS
  • Synthesis Between POS and OMS
  • Converging Capabilities
  • Data and Analytic Capabilities
  • Hardware and Software Bundle Options
  • Vendor Support Locations
  • Vendor Implementations in Geographies and Segments

Market Recommendations

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