Gartner Research

Critical Capabilities for Intelligent Business Process Management Suites

Published: 22 August 2016

ID: G00292486

Analyst(s): W. Roy Schulte, Michele Cantara, Marc Kerremans , Rob Dunie


Intelligent business process management suites shorten the observation-to-action-to-outcome cycle and help business transformation leaders, business process directors, and solution architects reinvent or transform their business processes. We assess how the leading iBPMSs address the main use cases.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • AgilePoint
    • Appian
    • AuraPortal
    • Axon Ivy
    • Bizagi
    • BP Logix
    • IBM
    • K2
    • Lexmark
    • Newgen Software
    • Oracle
    • Pegasystems
    • PNMsoft
    • Software AG
    • TIBCO Software
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Interaction Management
    • High-Productivity App Authoring
    • Monitoring and Business Alignment
    • Rule and Decision Management
    • Analytics
    • Interoperability
    • Intelligent Mobility
    • Process Discovery and Optimization
    • Context and Behavior History
  • Use Cases
    • Composition of Intelligent Process-Centric Apps
    • Continuous Process Improvement
    • Business Transformation
    • Digitalized Process
    • Citizen Developer Application Composition
    • Case Management

Inclusion Criteria

  • Critical Capabilities Rating

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