Gartner Information Technology Research

Gartner Magic Quadrant for Payroll BPO Services


This Magic Quadrant evaluates the capabilities of eight key providers of payroll business process outsourcing services. Prospective buyers should use it as an aid to identifying which provider can best meet their needs.

Published: 25 August 2016

ID: G00290465

Analyst(s): Sam Grinter, Dane Anderson, Helen Huntley, John Kostoulas

Table Of Contents

Market Definition/Description

Magic Quadrant

  • Vendor Strengths and Cautions
    • ADP
    • Ascender
    • Ceridian
    • NGA Human Resources
    • Paychex
    • Raet
    • SD Worx
    • Sopra Steria
  • Vendors Added and Dropped
    • Added
    • Dropped
    • Name Change

Inclusion and Exclusion Criteria

Evaluation Criteria

  • Ability to Execute
  • Completeness of Vision
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players


Market Overview

  • Providers Optimize Costs and Consolidate in a Mature Market
  • HCM Solutions Are on the Rise

Gartner Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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