Gartner Research

Government CIOs Must Create a Digital Workplace to Attract and Retain the Next-Generation Workforce

Published: 25 August 2016

ID: G00311278

Analyst(s): Rick Holgate


Government must compete with the private sector to attract and retain the talent needed to become a digital enterprise. Government CIOs should implement a digital workplace strategy now that creates a rewarding, engaging, productive and flexible work environment for a cross-generational workforce.

Table Of Contents
  • Key Challenges



  • Articulate the Business Case to Leadership in Understandable and Quantifiable Terms
  • Put a Cross-Disciplinary, Cross-Generational Digital Workplace Team in Place Today
  • Be Unconstrained by As-Is Technology; Think From a Work-Anywhere Mindset, and Focus on the Holistic Employee Experience as Opposed to a Piecemeal Technology Problem
  • Pursue the Opportunities for Social (Collaborative) Tools to Improve Employee Engagement and Morale
  • Leverage Technology to More Effectively Enhance and Manage Workforce Behavior and Productivity

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