Gartner Research

Enabling Demand-Driven Performance Through Gartner's Retail Supply Chain Maturity Model

Published: 29 August 2016

ID: G00299220

Analyst(s): Thomas O'Connor , Tom Enright , Mike Griswold , Janet Suleski


Leading retailers increasingly use the supply chain to drive corporate objectives and meet consumer needs. Gartner's framework allows supply chain strategists to engage their organization, assess capabilities and build a platform for supply chain excellence that drives profitable value creation.

Table Of Contents


  • Introduction
  • The Five Stages of Supply Chain Maturity Across Retailers' Seven Dimensions of Demand-Driven Supply Chain Capability
    • Related Research
    • Strategic Governance
    • Related Research
    • Performance Enablement
    • Related Research
    • Supply Network Design
    • Related Research
    • Supply Operations
    • Related Research
    • Consumer Fulfillment
    • Related Research
    • Demand Management
    • Related Research
    • Product Life Cycle Management
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