Gartner Research

Survey Analysis: How to Improve BPM Maturity to Achieve Digital Business Transformation Success

Published: 29 August 2016

ID: G00303137

Analyst(s): Samantha Searle


Enterprise architecture leaders drive digital business transformation and need to assess the impact on business processes. To achieve their digital business aspirations, they should improve process maturity by acquiring key skills, establishing a competency center and setting up process owners.

Table Of Contents

Survey Objective

Data Insights

  • Key Finding No.1: Organizations With a BPCC Deliver Better Results and Have a Better Reputation
  • Key Finding No. 2: Organizations Possess Insufficient Process Modeling and Analysis Skills to Assess the Impact of Digital Business Transformation
  • Key Finding No. 3: Business Process Ownership Remains Ineffective, Making It Harder to Achieve Key Business Outcomes
  • Methodology

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