Gartner Research

Supply Chain Outsourcing Guidance for CSCOs

Published: 29 August 2016

ID: G00309203

Analyst(s): Michael Dominy


Leading companies leverage supply chain outsourcing providers (such as logistics, manufacturing and supply chain business process outsourcing) to support business goals. Chief supply chain officers should use this research when developing and executing their supply chain outsourcing strategy.

Table Of Contents


  • Adopt a Life Cycle Perspective
    • Clearly Define Operating Processes and Performance-Based Metrics Across the Two Organizations
    • Establish and Maintain the Flow of Data, Information and Ideas
  • Linking Your Supply Chain and Outsourcing Strategies
    • An Example of Outsourcing Strategy Alignment in Action
    • Strategic Alignment Questions to Address When Outsourcing
  • Assess Your Supply Chain Outsourcing Maturity
    • Understand the Supply Chain Outsourcing Market Dynamics
  • Make Outsourcing Decisions Based on Factors Beyond Cost
  • Build in Flexibility for Changing Needs, and Re-evaluate the Relationship on a Regular Basis
  • Conclusion

Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.