Gartner Research

How to Organize IT for Efficiency

Published: 31 August 2016

ID: G00301658

Analyst(s): Monika Sinha


Efficiency-driven IT organizations are seen as cost centers, corresponding to Level 2 on Gartner's ITScore Enterprise IT Maturity Model. Their CIOs are pressured to scrutinize spending while improving delivery of required IT services. This dictates a process-oriented IT organizational structure.

Table Of Contents


  • Efficiency-Focused IT — Enterprise ITScore IT Maturity Model Level 2 Overview
  • Organizing IT to Raise Its Performance (Efficiency, Quality, Productivity)
  • The Efficiency-Focused IT — Enterprise ITScore IT Maturity Model Level 2 Structural Archetypes
    • Functional Organization Archetype
    • Selecting and Mobilizing the Right Archetype

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