Gartner Research

Building an Advanced Mobile UC Offer by Learning From Early Adopter Service Providers

Published: 31 August 2016

ID: G00311298

Analyst(s): Mika Rajamaki, Steve Blood

Summary

Users across the globe are beginning to adopt unified communications on their mobile devices. However, in the Nordics region, this already has been the norm for several years. Mobile UC product leaders can use this research to learn from these early adopters.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Deliver a Fully Industrialized Mobile and Cloud-First Approach for In-Country Customers
  • Consider a Multicountry UC Overlay Approach for International Customers
  • Deliver Mobile-Enabled Video With First-Class User Experience

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