Gartner Research

Crowdsourcing Makes Inroads in Last-Mile Logistics but Will Struggle With Over-the-Road Transport

Published: 07 September 2016

ID: G00315352

Analyst(s): Greg Aimi , Bart De Muynck , John Johnson , C. Klappich


Crowdsourced transportation represents a flexible and often less expensive way to deliver goods over the last mile. It also increases capacity by incorporating independent drivers. This research will help transportation leaders determine where the on-demand model is headed.

Table Of Contents


  • Last-Mile Logistics Are a "Sweet Spot" for Crowdsourcing Transportation Offerings, but Uber-Like Solutions Fall Short for Over-the-Road Freight Hauling

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